Vital International

Privacy Policy


Privacy Policy - in accordance with the directive of the EU General Data Protection Regulation.
This Privacy Policy clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as "Data") within our online offering and the related websites, features and content, as well as external online presence, e.g. on our social media profile - (collectively referred to as "online offering"). With regard to the terminology used, e.g. "Processing" or "Responsible", we refer to the definitions in Article 4 of the General Data Protection Regulation (GDPR).


Responsible Party


Vitalinternational.net
Maria-Theresia Mayr
Kroatisch Ehrensdorf 1
7522 Kroatisch Ehrensdorf
Austria
Email: support@vitalinternational.net
Tel: +43 664 10 12 792

Tax-Nr: 15/1428703


Types of processed data:

- Inventory data (e.g., names, addresses)
- contact details (e.g., e-mail, phone numbers)
- content data (e.g., text input, photographs, videos)
- usage data (e.g., access times, activity on the platform)
- Meta / communication data (e.g., device information, IP addresses)


Purpose of processing

- Provision of the online offer, its functions and contents: Infocenter, landing pages. The data processing is carried out to fulfill the contract Art. 6 para. 1 lit. b DSGVO (GDPR).
- Answering contact requests and communicating with users. The data processing is carried out to fulfill the contract Art. 6 para. 1 lit. b DSGVO (GDPR).
- Marketing - Sending information e-mails. The data processing takes place on the basis of the consent.


Used terms

“Personal data“ means any information relating to an identified or identifiable natural person (hereinafter the "data subject"); a natural person is considered as identifiable, which can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, identification number, location data, online identifier (e.g. cookie) or one or more special features, that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.
“Processing“ means any process performed with or without the aid of automated procedures or any such process associated with personal data. The term goes far and includes virtually every handling of data.
“Responsible person“ means the natural or legal person, public authority, institution or body that decides, alone or in concert with others, on the purposes and means of processing personal data.


Transfers to third countries

We use Google Cloud Platform. Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
The GDPR-compliant privacy policy of Sendgrid can be found here: https://sendgrid.com/policies/privacy/services-privacy-policy/


Rights of data subjects

You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.
You have accordingly. Art. 16 GDPR the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.
In accordance with Art. 17 GDPR, they have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR.
You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other persons responsible.
You have gem. Art. 77 GDPR the right to file a complaint with the competent supervisory authority.


Withdrawal

You have the right to grant consent in accordance with. Art. 7 para. 3 GDPR with effect for the future.


Right to appeal

You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes.


Cookies and right to object in direct mail

“Cookies“ are small files that are stored on users' computers. Different information can be stored within the cookies. A cookie is primarily used to store the information about a user (or the device on which the cookie is stored) during or after his visit to an online offer. Temporary cookies, or “session cookies“ or “transient cookies“, are cookies that are deleted after a user leaves an online service and closes his browser. In such a cookie, e.g. the contents of a shopping cart are stored in an online store or a login jam. The term “permanent“ or “persistent“ refers to cookies that remain stored even after the browser has been closed. Thus, e.g. the login status will be saved if users visit it after several days. Likewise, in such a cookie the interests of the users can be stored, which are used for range measurement or marketing purposes. A “third-party cookie“ refers to cookies that are offered by providers other than the person who manages the online offer (otherwise, if it is only their cookies, this is called “first-party cookies“).
We can use temporary and permanent cookies and clarify this in the context of our privacy policy.
If users do not want cookies stored on their computer, they will be asked to disable the option in their browser's system settings. Already saved cookies can be deleted in the system settings of the browser. Please note that it may not be possible to use all functions of this online offer, or the functions are very limited and may not work at all.


Deletion of data

The data processed by us are deleted or limited in their processing in accordance with Articles 17 and 18 GDPR. Unless explicitly stated in this privacy policy, the data stored by us are deleted as soon as they are no longer required for their purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legitimate purposes, its processing will be restricted. That The data is blocked and not processed for other purposes. This applies, for example for data that must be kept for commercial or tax reasons.
According to legal regulations in Austria, the storage takes place especially for 7 years according to § 132 Abs. 1 BAO (accounting documents, receipts / invoices, accounts, receipts etc.),


Business-related processing

In addition we process
- contract data (e.g., subject, term, customer category).
- Payment data (e.g., bank details, payment history)
from our customers, prospects and business partners for the purpose of providing contractual services, service and customer care, marketing, advertising and market research.


Collection of access data and log files

We, or our hosting provider, stores on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider ,
The data collected are for statistical purposes only and to improve the website. However, the website operator reserves the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.


Recording function

Users can create a user account. As part of the registration, the necessary mandatory information is communicated to the users. The data entered during registration will be used for the purpose of using the offer. Users may be informed by e-mail about offer or registration-related information, such as changes in the scope of the offer or technical circumstances. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is for commercial or tax law reasons according to Art. 6 para. 1 lit. c DSGVO necessary. It is the responsibility of the users to secure their data upon termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.
In the context of the use of our registration and registration functions as well as the use of the user account, we save the time of the respective user action. The storage is based on our legitimate interests, as well as the user's protection against misuse and other unauthorized use. A transfer of these data to third parties does not take place, unless it is necessary for the prosecution of our claims or there is a legal obligation in accordance with. Art. 6 para. 1 lit. c DSGVO.


Contact

When contacting us (for example, by contact form, e-mail, telephone or via social media) the information of the user to process the contact request and its processing in accordance with. Art. 6 para. 1 lit. b) DSGVO processed. User information can be stored in a Customer Relationship Management System (“CRM System“) or comparable request organization.
We delete the requests, if they are no longer required. We check the necessity every two years. Furthermore, the legal archiving obligations apply.


Online presence in social media

We maintain online presence within social networks and platforms (for example, Facebook, Google Plus, Xing, LinkedIn, Twitter ...) in order to communicate with customers, prospects and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.
Unless otherwise stated in our Privacy Policy, we process users' data as long as they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages.


Youtube

We include videos from the YouTube platform of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.


Vimeo

We include videos from the Vimeo platform of Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA. Privacy Policy: https://vimeo.com/privacy.


JW-Player

We include videos from the platform "JW-Player" by Longtail Ad Solutions Ing. 2 Park Avenue, 10th floor New York, NY 10016 USA. Privacy Policy: https://www.jwplayer.com/privacy



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